Primary support channels for Synapse are on GitHub and StackOverflow. Communicaton on these channels keeps information in a public forum and allows for a collaborative approach to problem solving.
Feature Requests and Bug Reports
The best way to request features and report bugs is to create GitHub Issues on the product in question.
How-To and General Questions
Post questions on StackOverflow tagged with: SynapseProject
If absolutely necessary, one may also email at synapse[dot]project[at]outlook[dot]com. Note: This is email is not checked frequently and may not receive a timely response.